For urgent help go to www.lifeline.org.au or call 13 11 14
Privacy Policy
This Privacy Policy outlines how we, Mental Health Pack, collect, use, disclose, and protect your personal information when you register to receive our newsletter, buy a product, or enter a competition through our website.
We are committed to safeguarding your privacy and ensuring the security of your personal information.
By accessing our website and providing your personal information, you consent to the practices described in this policy.
​
1. Information We Collect
When you register for our newsletter or participate in a competition, we may collect the following types of personal information:
- Name
- Email address
- Contact information, including postal address and phone number (if applicable)
- Demographic information such as age, gender, and preferences
- Information relevant to the competition entry (if applicable)
2. How We Use Your Information
We may use the collected information for the following purposes:
- To send you newsletters, updates, and promotional materials related to our products, services, and competitions.
- To administer and manage the participation in competitions, including contacting winners and awarding prizes.
- To improve our products, services, and website based on your preferences and feedback.
- To comply with legal obligations and regulations.
​
3. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in managing and operating our website, conducting competitions, or delivering newsletters. These service providers are contractually obligated to protect your information and only use it for the intended purposes.
- With business partners for joint marketing efforts, but only with your explicit consent.
- If required by law, to government or regulatory authorities, or in response to legal requests.
4. Data Security
We take the security of your personal information seriously and employ reasonable administrative, technical, and physical measures to protect it from unauthorized access, disclosure, alteration, or destruction.
​
5. Your Choices
You can choose not to provide certain information; however, this might limit your access to certain features or services on our website. You can also unsubscribe from our newsletters or opt out of specific communications at any time by following the instructions provided in the communication or by contacting us directly.
​
6. Access and Correction
You have the right to access the personal information we hold about you and request corrections or updates to it. If you wish to do so, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience and collect information about your browsing habits. You can manage your cookie preferences through your browser settings.
​
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the date of the latest revision will be indicated.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
Effective Date: 14th July 2023
By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein..